NHTSA Complaint #11445214 — 2014 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11445214
Vehicle	2014 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	October 16, 2021
Date Filed	December 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

When the vehicle reaches up to 80,000 miles or so, you may hear a clicking or clunking in the rear when turning or ascending. Nowhere listed in the driver's manual is a power transfer unit mentioned. Obviously, the fluid in this part has to be changed every 30,000 miles. Resulting in a very expensive repair if not done so. I am being quoted 2500.00 for the part and installation by a ford dealer. The power transfer unit blew up, has black oil and metal fragments in it.

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