NHTSA Complaint #11445183 — 2018 TESLA MODEL 3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11445183 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button in the corner that was previously there. Aware that pressing the same icon will close the menu, but X is more intuitive and quicker than doing a full gesture swipe motion that may fail at times to bring back the proper Map menu.
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