NHTSA Complaint #11445120 — 2013 DODGE DART

Driving home on the freeway from work, service transmission caution light illuminated and simultaneously the car shifted into neutral. Unable to provide power now to vehicle, had to coast on freeway in traffic and rain to the shoulder of the freeway (about 2 miles until a shoulder was available to pull over to). Once I stopped the vehicle, was unable to shift into any gear. Had to wait for tow truck to take Dodge Dart to nearest dealership. Dealership diagnosed vehicle with a broken transmission cable, which got repaired, and was picked up from dealership on Dec 23. Vehicle was not driven again until Dec 26, at which time another service transmission light came on, shifting car out of gear. Vehicle was only able to shift into 1st gear, occurring on a busy road with no safe place to pull over. Vehicle towed to second dodge dealership for diagnostics where we were informed the problem is with a hydraulic actuator on the transmission and would cost $4200. We had just spent $720 on the transmission shift cable at the first dealership. When we called first dealership, we were informed there was no transmission code that came on and a test drive was not performed after servicing. Vehicle had been serviced twice for transmission recalls that also involved the shifting into neutral while driving. Shifting into neutral while driving is the problem that occurred on 12/18/2021.