NHTSA Complaint #11445071 — 2020 RAM 3500

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11445071
Vehicle 2020 RAM 3500
Component ENGINE
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2020 RAM 3500. The contact stated while her husband was making a right turn, the vehicle began to stall. The contact stated do not turn off the vehicle until arriving at destination warning message was illuminated. The driver was able to continue driving under 15 MPH until arriving at a local dealer. The local dealer was unable to duplicate or diagnose the cause of the failure. The contact was informed that a specialist was needed to diagnose the vehicle. The contact stated that the dealer called back 2 days later and stated that some unknown cables needed to be replaced. The vehicle was repaired but continued to experience the same failure. The contact stated that the failure had been experienced a third time. The VIN was associated with NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels). The manufacturer had not been informed of the failure. The failure mileage was approximately 24,000.

Related Complaints for the 2020 RAM 3500

Other ENGINE Complaints

#11644228 Codes: P2002, P242F, P2463, P1451 Failures: DPF, Charge air cooler leak, PM sensors, EGR internally cracked, Catalyt...
#11613771 Reoccurring messages regarding DEF, Exhaust Regeneration, and DPF, causing more and more frequent ReGen for longer an...
#11558743 On 12/4/23, at 6:37 am PST, we initiated remote start via the key fob. At 6:40 am pst, a flash and fire erupted from ...
#11558565 As I was driving the vehicle caught fire and I lost brakes. The vehicle had to be put into a retention pond to stop it.
#11531042 While driving Down a paved roadway on 6/30/23 @ 5pm doing approximately 20 miles per hour the vehicle died and the da...

Recent Complaints for the 2020 RAM 3500

#11718941 POWER TRAIN The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shift...
#11718937 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off,...
#11702494 BACK OVER PREVENTION The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Pr...
#11698464 UNKNOWN OR OTHER After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our ins...
#11686066 FUEL SYSTEM, DIESEL The contact owns a 2020 Ram 3500. The contact stated that while driving at various speeds, the vehicle made an abnorm...
Check any vehicle history by VIN - Free vehicle history report