NHTSA Complaint #11444834 — 2014 CHEVROLET SPARK

On or about May 31, 2021 the car alarm began to randomly go off on the vehicle. I took the car to the local dealership on July 20, 2021 and was advised that "hood latch ajar signal showing hood open randomly" was causing alarm to go off. On Aug 21, the part arrived and the hood latch was replaced. Immediately upon leaving the dealership, the radio went blank. I lost all audible sounds and alerts in the car including: seat belt alerts, key in ignition alert, blinker alert, OnStar, and radio power. I returned to the dealership with the vehicle on Sept 21, 2021 and the car was again repaired. I was advised that "relay and battery saver relayed" was replaced. Additionally, the service tech called GM TAC and was advised that "due to the issue being intermit. most likely cause is fuse block overloading circuit and shorting relays. If relay goes out again, will need to replace fuse block." On Oct 30, 2021 I returned to the dealership with the vehicle. At this point the alarm was going off again and the radio (all interior sounds/alarms) had gone out again. I was advised that the fuse block needs to be replaced and that this issue is NOT caused by normal wear and tear or maintenance. I have reached out to GM for assistance with this matter as it is obviously a manufacturer defect. They have refused to help.