NHTSA Complaint #11632458 — 2014 CHEVROLET SPARK

The contact owns a 2014 Chevrolet Spark M300. The contact stated that the air bag and the seat belts warning lights were illuminated, and a message stating that the air bags would not deploy in the event of a crash was displayed. The contact stated while at a complete stop at the traffic light, the vehicle stalled and failed to restart. The vehicle was pushed to the side of the road. The vehicle was towed to an unknown dealer by roadside assistance, who purchased a new battery for the vehicle from the dealer; however, the dealer informed the contact that Roadside assistance could not install the battery because it would interfere with the business operations. The dealer advised the contact that she would need to pay the battery installation and diagnostic testing fee. The contact declined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.