NHTSA Complaint #11444758 — 2017 FORD ESCAPE

2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.