NHTSA Complaint #11444532 — 2000 DODGE DURANGO SUSPENSION

Complaint Details

ODI Number	11444532
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION
Date of Incident	November 23, 2021
Date Filed	December 21, 2021
Mileage	240,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.

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