NHTSA Complaint #11444358 β€” 2016 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11444358
Vehicle 2016 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

After a 290 mile work trip in my 2016 Hyundai Elantra (with approximately 43000 miles on it and regularly maintained at the normal maintenance schedule) I stopped to get gas. When I started the engine, I heard a horrible knocking noise and immediately turned the engine off. I let the engine cool down a little then started it again to get to an important work appointment. It continued knocking the entire time with no warning lights on. After work, I started the car again to drive it to a dealership, the knocking was really bad at this point. I got about a block down the street when the oil and engine light came on and the engine completely shut down while doing about 35 mph. I coasted into a parking lot, called a tow truck, and had it towed to a local Hyundai dealer. When I explained what happened to the service writer, he mentioned that Hyundai has been having a lot of problems with their engines. We went out to the vehicle and he asked me to start it so he could hear it. At that point, the motor didn't really want to start but did, and he checked the oil. He found that there was hardly any oil in it, but there were no leaks or signs of leaks anywhere. Again, I have always had the regularly scheduled maintenance done at my local Hyundai dealer which he verified. At that point, we went back inside and he said it will likely need a new engine. Now I am stuck without a car because it is at a dealership 290 miles away needing a new engine. I have taken such good care of this vehicle, for it to have 43000 miles on it and this happen is a major problem.

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