NHTSA Complaint #11444343 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11444343
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I own a 2016 Kia Sorento with the 2.4L that is supposed to have a lifetime warranty on the engine due to the class action law suit apparently Kia which refuses to honor. I was driving on the interstate one day when my car started to go into limp mode and started to knock really bad my car eventually shut off completely and wouldn’t crank again after that I had it towed to Kia and they informed me that I needed a new engine and that Kia will not cover it for the fact that the car never received a knock sensor update( which I never record a notice in the mail for either by the way ) so now I have a car that isn’t drivable and I have to keep making payments on Kia should be required to honor the lawsuit and recall these vehicles due to this being a safety issue because the car gives you no warning what so ever and seems like more and more of these vehicles are having the same issue this is just ridiculous and I will never buy another Kia again after this

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