NHTSA Complaint #11444224 — 2020 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11444224
Vehicle	2020 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2021
Date Filed	December 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The care continues to drain power resulting in dead battery. We have had continuous issues since purchasing the vehicle. The Dealer even installed a higher quality battery and due to Subaru admitting tot the problem. However this has not resolved the issue. The vehicle has been inspected multiple times at a factory dealer. We can't be in and out of the care while parked for 45 minutes. Subaru markets the vehicles for camping and recreation vehicles, but the vehicle is useless in these scenarios. Furthermore, there is great potential now in the winter session that we could become stranded in the vehicle. Also note that with a dead battery the rear hatch is in operable. The manual release is not easy to get to.

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