NHTSA Complaint #11444170 — 2007 SUBARU OUTBACK

A couple of months ago I noticed the airbag lamp stayed on after starting my car. After I had parked and later restarted the car, the airbag light went off as normal. A month or so later the airbag light again stayed on after starting the car. I also noticed that the passenger airbag indicator (on or off) didn’t seem to be working. It didn’t say “on” or “off”. It only said “Passenger”. I took it to the dealer and they diagnosed it and said I needed a new overhead lamp assembly that would cost $400 installed. They said it would take several days (it took over 2 weeks) to get the part. In the meantime, they could not tell me whether the airbag system would function properly in an accident. The part was ordered and I kept driving the car, hoping the airbag light wouldn’t stay on which was very stressful. The repair was finally made today and appears to be functioning properly. After some online research, I found out that this is a known issue with these cars. There is a soldered connection inside the overhead lamp assembly that was either improperly or insufficiently soldered or used defective solder. People have videos posted online of them taking the assembly apart and re-soldering the connection which appears to resolve the issue. I wasn’t comfortable doing that since properly functioning airbags are a critical safety component. I believe that Subaru either knows about this or should know. I would bet they have fixed this issue on newer vehicles. But lots of these vehicles still on the road.