NHTSA Complaint #11444130 — 2012 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11444130
Vehicle 2012 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

2012 CR-V was purchased on 4/9/16 with 36,000 miles. During the first winter a startup problem became obvious that was covered and repaired by Honda due to a recall for the faulty Variable Timing Actuator. VTA was replaced on 3/2/17 with 41,000 miles (5000 miles later). During the winter of 2019 symptoms started to sporadically reappear. The same part is failing. A newer upgraded part was supposed to replace the original faulty part the first time. I am now told that Honda will charge me $1000 to replace this part again. Due to Covid the car was barely driven and repair was secondary to other life circumstances. It has become noticeable once again this winter.. the same part should not be failing if it were remedied the first time. Am I to understand that I will have to replace this part every two years on my own dime because Honda is replacing the same faulty part? I would like Honda to replace the faulty part with one that is not guaranteed to fail again. Thank you.

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