NHTSA Complaint #11443949 — 2022 KIA SELTOS

I bought a brand new 2022 Kia Seltos a month and a half ago at Monroeville Kia dealership. On December 11, the car started manifesting a transmission temperature overheating problem in the middle of traffic. Once the transmission overheated, the engine lost power. I was driving in busy traffic and had to pull the car over to allow the engine to cool down. The police came over and made me start driving my car again, indicating that I could not pull over in such busy traffic. This is a major risk to my safety and can potentially cause a car accident. I reported this case to Kia Manufacturer and I opened a case. The case number is 14537410. The manufacturer told me to have the dealership evaluate the car. The dealership evaluated the car and said “This is a known defect and, per Kia’s engineers, there is nothing they could do to fix the car.” I need reliable vehicle, especially because my job requires me to travel. I am concerned that this issue will continue to manifest and will likely cause a serious accident. I am filing this case because I need arbitration and I need this issue to be fixed or i need a refund.