NHTSA Complaint #11443946 — 2013 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11443946
Vehicle	2013 FORD C-MAX
Component	STEERING
Date of Incident	November 30, 2021
Date Filed	December 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Was driving my 2013 Ford CMax and heard a noise in the front. I took it to the local Belle Tire and they replaced the upper inner front tirod. Still had issues and heard noise. Took it to a repair facility and they claimed they heard no noise. Two weeks later my Steering assist warning light came on and I lost all steering capabilities. Luckily I was not injured. Ford has recalls for this same issue on other years and models. Due to the severity of this problem and possible casuality Ford should issue a recall for this part. I had to pay $2100.00 to repair this problem

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