NHTSA Complaint #11443753 — 2010 NISSAN MURANO

The contact owns a 2010 Nissan Murano. The contact stated that the brake pedal would intermittently depress to the floorboard without warning. The contact initially had a family member replace the brake master cylinder; however, the failure returned the following day. The contact then took the vehicle to an independent mechanic who recommended that the ABS actuator be replaced. The contact then called the manufacturer and was informed that there was a recall on her vehicle for a brake fluid flush, and the vehicle was towed to a dealer. A diagnostic test was performed, and a brake fluid flush was also performed on the vehicle. The failure returned soon after the repair. The contact took the vehicle back to the dealer and was informed that she had to pay a diagnostic fee to determine the cause of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 110,300.