NHTSA Complaint #11443663 — 2013 LINCOLN MKT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11443663
Vehicle 2013 LINCOLN MKT
Component STEERING
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

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