NHTSA Complaint #11443617 — 2016 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11443617
Vehicle 2016 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

In my 2016 Outback, the OEM battery died after 3 years. AAA put in a replacement and gave me a 3 year full replacement warranty. That battery died after 2 years while in a gas station – had to get pushed away from the pump and luckily the guy behind me had jumper cables. That go me home and I got a brand spanking new AAA battery free of charge. One incident – stuff happens. Two? No way. I was at Subaru this morning for an unrelated item and the service guy said that everything electrically was okay. The problem is that if the car sits idle for more than 3 days the computer starts draining the battery and that can cause irreparable harm which can eventually lead to premature failure. SOLUTION: Make sure to run the car at least every three days. REALLY????

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