NHTSA Complaint #11443413 — 2016 FORD EXPLORER

I was driving down the highway at approximately 60mph when my steering wheel became extremely stiff and hard to turn. The vehicle became very hard to handle. The steering wheel ended up locking up completely and I had to have it towed to the dealership. After diagnostics it was determined that the entire steering gear had failed. The cost to fix is $2200.00. Keep in mind that there is only 26,000 miles on the odometer! There were also no warning lights on the dash. No recall or warranty coverage.