NHTSA Complaint #11443375 — 2012 DODGE RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11443375 |
| Vehicle | 2012 DODGE RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ram customer service and a very rude woman put the dealership on the line and berated them for claiming there was an issue while explaining that it is completely normal for an engine to blow at 130k miles regardless of maintenance and as it’s out of warranty they were not responsible. “Normal” for an engine to blow, absolutely ridiculous and someone could have died. There are now 533 cases of this happening and Ram refuses to address it.
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