NHTSA Complaint #11443285 — 2018 CHRYSLER PACIFICA

Vehicle would not start and would not move out of "run" position so I could not turn it off. Multiple warning lights and messages appeared including service transmission, service shifter, vehicle not in park, also shifter lights would not come on. Could not jump start it. Eventually had to disconnect the battery and then reconnect to get it started. This is not the first time this has happened, though the first time it was stuck in the run position where I couldn't even turn it off. Shifter has already been replaced once after the first time this has happened. Auxiliary battery has also been replaced prior to this latest incident. Dealership has no idea what is wrong. I did see a prior recall that had supposedly been done regarding battery grounding, but this makes me question the work. Safety issue because I could not get the car out of the run position and it was in my garage. Also, when I did get it running, it would not go into reverse. I had to drive forward a little in my garage and then put it in reverse which worked.