NHTSA Complaint #11443240 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while coming to a complete stop, the vehicle idled and hesitated to stop. The vehicle was taken to an independent mechanic and diagnosed that there was no code or check engine warning light retrieved from the code reader. The mechanic replaced the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, and the dealer cleaned the throttle body. The dealer informed the contact that there was no recall associated with the VIN. The dealer did not diagnose or repair the vehicle. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was 122,092.