NHTSA Complaint #11443071 — 2014 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	11443071
Vehicle	2014 CHEVROLET IMPALA
Component	STEERING
Date of Incident	August 1, 2021
Date Filed	December 8, 2021
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.

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