NHTSA Complaint #11443040 — 2010 FORD FUSION HYBRID

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11443040
Vehicle	2010 FORD FUSION HYBRID
Component	AIR BAGS
Date of Incident	February 1, 2021
Date Filed	December 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2010 Ford Fusion Hybrid. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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