NHTSA Complaint #11443036 — 2013 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11443036
Vehicle 2013 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

The low beam headlights are so dim it is almost impossible to drive at night. While turning into my driveway at night, my neighbor who was walking her dog stepped into my driveway to get out of the way of oncoming traffic not realizing who was driving down street, I did not see her until the last second. I have spoken with dealer twice and they told me to call GM Divisional Headquarters which I called. I was told to have vehicle inspected by dealer; inspection fee is $135. If headlights are found defective dealer would replace for approx. $1800. I could then submit paperwork to GM Headquarters, and they would consider a reimbursement.

Related Complaints for the 2013 CADILLAC SRX

Other EXTERIOR LIGHTING Complaints

#11712074 The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to proper...
#11710185 My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few...
#11697680 Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attem...
#11693034 Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning t...
#11636814 I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were...

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