NHTSA Complaint #11443001 — 2014 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11443001
Vehicle	2014 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	November 7, 2021
Date Filed	December 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

The car suddenly lacked power and was making a strange noise. The oil level suddenly dropped. Then the engine light came on. We took the car to the dealer. And a few days later we received a letter from Chevrolet about extending the warranty on the PCV valve due to failure. We contacted our personal service person who confirmed that was inline with the PCV failure. We then took it to the Chevrolet dealer who said it would cost 9k to repair despite it being a known issue. This could have resulted in an accident if we had not caught it.

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