NHTSA Complaint #11442953 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11442953
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

While my Kia Sorento had a chattering noise. When leaving home for an appointment l took the interstate and the chatter sound got louder about 10 minutes into driving. As I increased acceleration, the check engine light began to flash quickly and immediately The SUV started losing power and the engine stalled coasting long enough for me to pull to side of road. I tried to re-start the engine but it would not turn over to start. Twice in the past my husband took the SUV to Kia of Dayton Because car was losing oil with no warning light indicating it was low on oil. The mechanic explained there was a problem, he said that it had to be proven after a couple of oil changes and same problem occurred, which it has repeated twice. They said then they had to contact Kia for further instructions on how to proceed. The danger that affected my 91 year old Dad and myself is that we were stranded on a busy highway with no heat on a cold winter day. I had to find transportation to get my Dad home, because he takes blood thinner which causes him to get cold very easily.

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