NHTSA Complaint #11442927 — 2012 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11442927
Vehicle	2012 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	December 6, 2021
Date Filed	December 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Started the vehicle, immediately received a prompt informing me that the power steering needed to be serviced. The steering wheel is completely stiff, rendering the vehicle inoperable. According to NHSTA, there was a recall issued for this issue however my VIN number does not fall under the recall. Initial estimates range from 1500, to 2000. It is a known issue for 2012 ford fusions, yet my vehicle does not qualify for the recall. Which seems very unreasonable.

Related Complaints for the 2012 FORD FUSION

Other UNKNOWN OR OTHER Complaints

#11618652 — October 8, 2024 — The door locks on the driver and passenger doors open on their own and not working properly. Car has 53000 original m...

#11610980 — August 26, 2024 — Power steering service, advancetrac warning and symbol on dash light came on as a message when car was shut off and r...

#11592889 — June 6, 2024 — Door latch keeps falling have to roll down the window to open the door from the outside

#11590418 — May 23, 2024 — The electric power steering assist (EPSA) function of the car is no longer functional. It is available for inspection...

#11586489 — May 2, 2024 — Transmission issues. Jerks and shudders and loss of power, broken motor mounts, PCM issues, misfire issues and etc. ...

Recent Complaints for the 2012 FORD FUSION

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#11711350 — STEERING — January 16, 2026 — My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...

#11709868 — STEERING — January 9, 2026 — The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...

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