NHTSA Complaint #11442869 — 2015 CHEVROLET SUBURBAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11442869
Vehicle	2015 CHEVROLET SUBURBAN
Component	SERVICE BRAKES
Date of Incident	January 2, 2020
Date Filed	December 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The system that is failing is on my Suburban is the Trailer Break System, yes it is available for inspection. The continuous alert is distracting to the point of the vehicle being un-drivable and without the trailer break system functioning properly it puts people in danger due to not being able to safely stop while towing. The dealership said they were unable to reproduce the code. The vehicle has not been inspected by anyone except the dealership. Yes, both a visual and audible alert pops up continuously with a loud “ding” and a “Service Trailer Break System” warning.

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