NHTSA Complaint #11442854 — 2012 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11442854
Vehicle	2012 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	December 4, 2021
Date Filed	December 6, 2021
Mileage	194,790 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 30 MPH, the power steering assist failed, and the steering wheel was difficult to maneuver. The contact pulled over and parked the vehicle in a parking lot where it remained. The dealer was made aware of the failure but informed the contact that NHTSA Campaign Number: 15V340000 (Steering) had expired for the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 194,790.

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