NHTSA Complaint #11442631 — 2011 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11442631
Vehicle	2011 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	October 5, 2021
Date Filed	December 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

Went to go start my vehicle one morning to take my kids to school and a message popped up on my dash stating "Power Steering Asst. Fault". So, I turn my vehicle off and on a couple of times (no more than 3 times) and got the same message. The steering wheel was hard to turn and it has come to my conclusion that my electric power steering went out which is making it hard to turn my steering wheel, and yes, my vehicle is available for inspection upon request. The safety of my kids and myself was put at risk because its hard trying to drive a vehicle without power steering. I'm scheduled to have my vehicle inspected Tuesday December 7, 2021 at my local Ford dealer. This occurred about 2 months ago, but every time I turned my vehicle off then back on the steering worked.

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