NHTSA Complaint #11529177 — 2011 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11529177
Vehicle	2011 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	June 24, 2023
Date Filed	June 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Door handle mechanism made of plastic and breaks, preventing the locking and opening of door from the inside. The inability to leave your car without opening the door from the outside poses a serious safety risk to the driver and passenger in the need to exit a car quickly during emergency situations. This is a common occurrence from the self-repair videos I found online, and the method of failure and the symptoms of failure seem to be the same. My failure occurred when trying to pull the handle quickly breaks the plastic latch inside the mechanism and prevents the door from opening upon pulling the handle.

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