NHTSA Complaint #11442591 — 2011 INFINITI M56

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11442591
Vehicle 2011 INFINITI M56
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2011 Infiniti M56. The contact received a recall notification for NHTSA Campaign Number: 20V755000 (Power Train) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while making a left turn from a complete stop, the accelerator pedal was depressed but the vehicle drove 2 MPH and stalled. There were no warning lights illuminated. The contact stated that as he released the accelerator pedal and depressed it again, he was able to drive the vehicle. The dealer was notified of the failure. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would follow up with the dealer. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 95,000. Parts distribution disconnect.

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