NHTSA Complaint #10595869 — 2011 INFINITI M56

WE HAVE BEEN TRYING TO RESOLVE THIS PROBLEM THROUGH INFINITI SERVICE CENTER SINCE WE BOUGHT THE CAR 10 MONTHS AGO WITH ONLY 28K MILES. THE VEHICLE HAS SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE IMMEDIATELY AFTER SLOWING OR STOPPING. ON SEVERAL OCCASIONS WHEN STEPPING ON THE GAS TO MAKE A LEFT OR RIGHT TURN INTO TRAFFIC FROM A COMPLETE STOP, THE VEHICLE HESITATES FOR APPROXIMATELY 2 SECONDS, AND THEN JERKS SUDDENLY AND GOES. I HAVE HAD SEVERAL NEAR MISSES FROM ONCOMING TRAFFIC AS A RESULT OF THIS WITH MY CHILD IN THE CAR!! ALSO, WHILE IN AUTOMATIC DRIVE THE VEHICLE REPEATEDLY WILL NOT GO INTO GEAR WHEN REMOVING FOOT FROM BRAKE TO ACCELERATOR, BUT INSTEAD ROLLS BACKWARD (SIMILAR TO A MANUAL TRANSMISSION) FORCING ME TO IMMEDIATELY HIT THE BRAKE PEDAL TO PREVENT COLLISION INTO VEHICLES BEHIND ME. THE DANGERS OF THIS VEHICLE ARE A LIABILITY ON MY PART IN THE EVENT THAT IT CAUSES ME TO HAVE AN ACCIDENT BECAUSE THE T WHEN TURNING INTO ONCOMING TRAFFIC. THE VEHICLE IS UNDER WARRANTY BUT SERVICE CENTER HAS NOT RESOLVED THE PROBLEM. THEY HAVE RESET THE COMPUTER BUT THE ISSUES JUST RETURN. INFINITI WILL BE FACING SERIOUS LAWSUITS FROM DEATH OR INJURY IF THIS TRANSMISSION OR COMPUTER ISSUE IS NOT REPAIRED SOON. COMPLETELY RIDICULOUS THAT MY $40000 VEHICLE MUST REMAIN PARKED FOR EXTENDED PERIODS BECAUSE I AM TOO SCARED TO DRIVE IT FOR FEAR OF IT CAUSING A SERIOUS ACCIDENT. I AM HOPING FOR A RECALL AS THIS SEEMS TO BE A MAJOR ISSUE FOR THE M SERIES. *TR