NHTSA Complaint #11442488 — 2015 BMW X1

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11442488
Vehicle	2015 BMW X1
Component	UNKNOWN OR OTHER
Date of Incident	November 24, 2021
Date Filed	December 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Our BMW X1 needs a new front differential. It has 88,500 miles. Dealer explained that this could cause the vehicle to stall in an unsafe way. BMW has developed a repair kit for this fix and we have found many complaints from owners online saying they've had the same problem atttributed to a flawed bearing design. A repair on this vehicle is $4,157 for a new BMW unit or $2800 for a used unit. This seems like a very expensive defect for the mileage of the vehicle and it is a safety concern. BMW has denied requests for assistance. We are wondering if a recall might be appropriate if a pattern of consumers are reporting this problem and just wanted to make you aware. The vehicle is making a grinding noise but hasn't stalled yet; the dealer is just warning us that will happen upon a complete failure.

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