NHTSA Complaint #11713377 — 2015 BMW X1

The contact owns a 2015 BMW X1. The contact stated that while the vehicle was at an independent mechanic for maintenance, the contact was informed that the water pump had failed. The vehicle was not repaired. The contact stated that prior to the visit, the vehicle was taken to the dealer; however, the cause of the failure was not found. The failure persisted. On a separate occasion, while the vehicle was parked, the front passenger's side door failed to open as intended from the outside, and the front passenger's side door only opened from the inside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer and an independent mechanic. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion, the front passenger’s side rear window failed to function as intended. There was an abnormal sound while rolling up the window, and the window failed to roll up. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The contact stated that prior to the other failures, the sliding cover on the sunroof failed to function as intended. The sliding cover was stuck, and the contact was unable to move the sliding cover. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). However, the VIN was not included. The vehicle was not repaired for the failure. Most recently, when the vehicle was restarted, the message "Passenger Restraint System Malfunction" was displayed. The contact used a personal scanner to clear the message. The vehicle was not repaired after the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.