NHTSA Complaint #11442471 — 2017 CHEVROLET BOLT EV

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11442471
Vehicle 2017 CHEVROLET BOLT EV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I've been using my BOLT for 4 years without incident and have been charging my car at my home at my home level 2 charger for 18 months without incident. I began the process with GM to either buyback my 2017 BOLT or exchange the batteries as per the recall. However, on Tuesday, my found my car smoking with a strong burning plastic smell as it was charging at my house. I disconnected and now have damage to both my charger and my charging port of my car. I do not feel safe trying to charge this car again and do not even know if its possible in its current state. i contacted Chevy and they referred me to another branch of their company to investigate this incident. They are now asking me to hire and electrician and have the plug inspected, at my expense. I am currently using the same plug to charge my Tesla and there are no problems with this circuit. I would like this car repaired or bought back and it is unusable in its current state. I do not wish to pay for repairs to the charging port when the car is clearly a danger. I want it gone and I do not wish to put more good money into a car that is a hazard.

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