NHTSA Complaint #11442279 — 2020 MERCEDES-BENZ SPRINTER 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11442279
Vehicle 2020 MERCEDES-BENZ SPRINTER 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 125 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that while driving at an undisclosed speed, the cruise control and Forward Collision Avoidance would not activate as needed. The dealer was made aware of the recalls but informed the contact that appointments were not available until March 2022. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 125.

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