NHTSA Complaint #11442275 — 2012 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11442275
Vehicle 2012 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On 23 Nov at approx 8:30 pm I was on I35N heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the Drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.

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