NHTSA Complaint #11649559 — 2012 BMW 328I

The contact owns a 2012 BMW 328I. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that there was white smoke coming from under the hood and from the exhaust tips. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the coolant pump connector had failed and needed to be replaced. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.