NHTSA Complaint #11442156 — 2011 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11442156
Vehicle	2011 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	November 1, 2021
Date Filed	November 30, 2021
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated that while his wife was starting the vehicle, the power steering assist failed. The vehicle was taken to the dealer, but the dealer informed the contact that the vehicle was 3 months past the deadline for the steering recall repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.

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