NHTSA Complaint #11442026 — 2019 KIA OPTIMA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11442026
Vehicle	2019 KIA OPTIMA
Component	UNKNOWN OR OTHER
Date of Incident	July 24, 2021
Date Filed	November 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?

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