NHTSA Complaint #11442024 — 2016 CHEVROLET COLORADO

My transmission suddenly failed while I was in drive, stopped, at a stop light. I had the transmission repaired. It was a sealed unit with nothing visible from the outside. I would have had to pay a substantial core charge to keep the failed unit, which I did not do so it was not inspected and is not available to my knowledge. My safety was put at risk because I could not move my vehicle in heavy afternoon rush hour traffic on a busy city street. The police did not respond. A tow truck took 50 minutes to arrive. My vehicle was in a traffic lane. My safety was put at risk because I had to direct on-rushing traffic around my vehicle by the light of my phone flashlight as darkness fell. My truck and I were at risk of being hit for at least twenty minutes before my arriving son and two kind strangers were able to stop traffic and push my vehicle onto private property. The problem was reproduced and confirmed by the certified Chevy technician who repaired my truck. The component was only inspected from the outside by the service tech who could not see any issues on the outside of the sealed transmission. There was no warning. My vehicle was in drive with my foot on the brake as I sat waiting for the light to change. When the light changed, I took my foot off the brake and depressed the accelerator pedal. The engine revved but there was no movement. I changed the gears from drive to park and back again several time with no effect. The reverse gear still worked but that did not help me in traffic.