NHTSA Complaint #11441626 — 2016 VOLKSWAGEN TOUAREG

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11441626
Vehicle	2016 VOLKSWAGEN TOUAREG
Component	SERVICE BRAKES
Date of Incident	November 24, 2021
Date Filed	November 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Electronic Parking Brake lever light was flashing and dashboard showed parking brake error message. Drove car to VW Dealership, which diagnosed problem as likely bad Parking Brake Control Module (Part J540). Dealership ordered part, and stated I could drive car home. Within 1 mile of dealership, parking brake engaged automatically abruptly slowing car and error flashed on dash stating "Disengage Parking Brake." Pulled over, turned car off and back on, which disengaged parking brake. Returned to dealership and left car until it could be repaired. Had I been on the interstate traveling at a higher rate of speed, this may have caused an accident.

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