NHTSA Complaint #11441450 — 2011 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11441450
Vehicle	2011 KIA SORENTO
Component	POWER TRAIN
Date of Incident	July 11, 2021
Date Filed	November 23, 2021
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2011 Kia Sorento. The contact stated that while driving approximately 55 MPH, an abnormally loud banging sound was coming from the engine compartment. The vehicle then started to lose motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced, and the contact was informed that the new transmission was also defective. A used transmission was installed, and the failure was remedied. The approximate failure mileage was 98,000.

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