NHTSA Complaint #11441330 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11441330
Vehicle 2018 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 98,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The contact owns a 2018 Jeep Compass. The contact stated while her granddaughter was driving 55 MPH, the vehicle began to overheat and then seized. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experience the same failure at the dealer. The dealer informed the contact that the engine needed to be replaced for a second time. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.

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