NHTSA Complaint #11440861 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11440861
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	November 10, 2021
Date Filed	November 17, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I just bought my car in March of this year. It started overheating so I brought it to the mechanic where I was quoted $9,000 for a new motor. I still owe $17,000 on it. Was completely disrespected at the dealership by the service department. So now I’m stuck with a car that doesn’t drive and a huge loan I have to pay out. I was told that the oil level in my car was extremely low. I just recently had it changed and wasn’t due for over a month for another. No light sensor or anything went off.

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