NHTSA Complaint #11440631 — 2013 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11440631
Vehicle 2013 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that while driving at undisclosed speeds, the vehicle stalled several times on separate occasions. The contact was able to restart the vehicle. The dealer was made aware of the failure but informed the contact that parts for the recall repair were not yet available and scheduled an upcoming appointment for January 2022. Prior to the failure, the vehicle had the external pump relay replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

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