NHTSA Complaint #11688807 — 2013 DODGE DURANGO AIR BAGS

Complaint Details

ODI Number	11688807
Vehicle	2013 DODGE DURANGO
Component	AIR BAGS
Date of Incident	September 22, 2025
Date Filed	September 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.

Related Complaints for the 2013 DODGE DURANGO

Other AIR BAGS Complaints

#11632276 — December 24, 2024 — Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airba...

#11625433 — November 15, 2024 — The drivers headrest deployed without any impact, while sitting idly.

#11554952 — November 13, 2023 — Passenger side front headrest airbag deployed without incident. There were no warning lights, messages or symptoms pr...

#11539202 — August 17, 2023 — Front Driver’s side headrest separated while parked. Dealer confirmed. They reported it deployed. No warning lights b...

#11532169 — July 13, 2023 — Vehicle was parked and engine off. The driver’s side head restraint deployed suddenly and almost hit me in the face....

Recent Complaints for the 2013 DODGE DURANGO

#11706814 — ELECTRICAL SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11706814 — FUEL/PROPULSION SYSTEM — December 23, 2025 — While driving the vehicle occasionally stalls without a check engine light or codes showing up

#11703095 — ELECTRICAL SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11703095 — FUEL/PROPULSION SYSTEM — December 4, 2025 — My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...

#11700348 — ELECTRICAL SYSTEM — November 19, 2025 — The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...