NHTSA Complaint #11440568 — 2014 FORD F-250

I experienced a vibration in the front steering and suspension of my 2014 F250 Lariat Super Duty 4X4 after hitting a bump in the road. I was traveling between 45 – 50 miles per hour, hit a bump that cannot be avoided in my lane. On October 28, 2021 after hitting the bump as described above, it started vibrating so violently in the front end I had difficulty controlling it and keep it in my lane to slow it down to about 15 miles per hour to stop the shaking from the front wheels. In all my years of driving, I have never experienced anything like this. I carefully checked my F250 for lose wheels or front-end suspension and slowly drove another 4 miles home and checked it again. Please note, my F250, VIN ID [XXX] only has 54,797 miles on it with 99% being highway miles. It has not been abused and has been regularly serviced by Ford technicians since it was new. I searched the internet to find out what may cause the violent vibration in the frontend and discovered the term for it is “The Death Wobble”. Therefore, on November 2, 2021, I made arrangements with Vancouver Ford located at 6801 N.E. 40th Street, Vancouver, WA 98661 to check out my F250 to determine the cause of this dangerous violent vibration in the front end after hitting a bump driving down the road. Vancouver Ford technician diagnosed the problem as the steering damper and recommended replacement. I authorized the replacement which cost $310.40. Replacing the steering damper is just a band-aid and it will happen again in a few months. What is Ford doing to resolve this that is better than the band-aid. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).